Privacy Policy

We, at Flying Flamingos India Pvt Ltd respect your privacy. We appreciate your trust in us and strive to maintain your privacy and keep your personal information confidential. The terms highlighted shall bear the meaning as set out in the Terms of Use. The Terms of Use, Privacy Policy and other Policies as provided on the Website along with the amendments thereto shall form an integral part of the Virtual document binding your usage of the Website.

This Policy is applicable to past and current Users of the Website and the customers of Flying Flamingos India Pvt Ltd and also includes the Advertisers and the persons casually visiting the Website.

We suggest that you read and understand the Privacy policy along with the other policies governing your use of this Website. We are developing and improving ourselves to serve you better. Hence, this Policy may be subject to changes from time to time. The amendments to the Policy will be notified on the Website. You are advised to read the changes before continuing to use the Website.

Your continued usage of the Website or continued browsing of the Website implies that you have fully read and have accepted the Terms of Use, Privacy Policy and other Polices applicable to your use of the Website. If you have any objection to any of the clauses of any of the Policy or to any of its amendments and wish not to be bound by them, then you should refrain from continuing the usage of the Website.

Quick Highlights of the Policy:

The disclosure of your information to Flying Flamingos India Pvt Ltd is voluntary.
You may be required to furnish certain personal information for your personal identification and for us to render services to you.
We require this information for the purposes of customizing your services and to provide you with efficient service.
We do not sell, rent or disclose your personal information with any third party for any purpose.
Your information is secure with us and we strive to maintain your trust in us. You have full authority of the information you provide to us.
We may collect some information to provide you with customized services.
We reserve the right to amend this Privacy Policy, so please go through the modifications to the Website Policies as and when notified.

VIRTUAL DEVICES DATA COLLECTION AND USAGE POLICY

Flam app available on Virtual reality devices like Oculus Quest and more does not collect any personal or uniquely identifiable user data. It does not collect or use any data from user or device.

ACCOUNT

The User may casually browse through the website without availing any services. However, in order to obtain any services or order any product from the Website, the User might be required to furnish some information. You may be required to provide certain personal information like name, age, gender, address, mailing details, location, etc. There could be additional fields where furnishing the information is optional. You may choose not to provide such information. However, you may not be able to effectively make use of the Website if you choose not to furnish such information.

When you choose to create an account on the Website, you may be prompted to fill out a form for the purposes of your personal identification. You shall be required to create a username and password which shall be unique to you. You shall maintain the security and confidentiality of the username and password at all times.

WHAT WE COLLECT

We may collect information from Users in a variety of means including, but not limited to, registration on the site, filling out forms, surveys in connection with the services available on the Website. We may collect the following information-

Name of the User
Contact Details like phone number and e-mail id
Demographic information like address, gender.
Personal Information like Birth Date, Anniversary date, details about special occasions, etc.
Personal Photographs, images and videos
Any other information termed as “Sensitive Personal Data or Information”
Any other information required to tailor the products and services to your requirements
Other Information relevant to service enquiry, customer surveys and/or offers.

WHAT DO WE COLLECT

Any personally identifiable information provided by you shall be used for the purposes as provided shall be used in accordance with this Policy. Any information that does not personally identify you shall be the exclusively owned by Flying Flamingos India Pvt Ltd and Flying Flamingos India Pvt Ltd reserves the right to use such information in its sole discretion as it deems appropriate.

We require this information to understand your needs and provide you with the best service, and, in particular, for the following reasons:

Internal Record Keeping: We may collect information for administrative purposes and to research upon and develop better services for you.
Customizing Products and Services: We may collect information to understand your requirements and preferences and customize our services accordingly.
To improve our Products and Services: We are on the constant lookout to improve ourselves to suit your needs. We may collect information to provide you with the most suited and tailored services.
To understand you: We collect information to understand how users use the services on our Website. This helps us to bring you improved products and services.
To inform you: We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
For Research: For research, statistical analysis, business intelligence and other data analytics purposes.
To reach out to you: From time to time, we may also use your information to contact you for feedback, market research purposes. We may contact you by email, phone or fax. We may use the information to customize the website according to your interests. However, you may not be able to receive the calls if your registered phone number is registered with the Do Not Disturb (DND) Registry.

Your privacy is of highest priority to us. We put in our best efforts to keep your information secure and confidential. We do not trade, rent or otherwise transfer or disclose your personal information to others.

We may furnish the information collected by the user to its affiliates, including independent contractors, so as to provide services to the user under the website. Although we strives to maintain confidentiality of your information, it may be mandated during certain circumstances to disclose the information to certain independent contractors in order to improve the quality of the website, services, ensure security of data. You consent to us disclosing the information furnished by you to such affiliates and independent contractors for the intended purposes.

We may disclose the information when required by Law where such disclosure is in response to a valid order of a court or any other governmental body having jurisdiction or where such disclosure is otherwise required by Law.

INFORMATION SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable managerial procedures to safeguard and secure the information we collect online. We have in place appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and other data stored on the website.

We will not be responsible, in any manner, for breach of security, or for any actions and omissions of the third parties beyond our control including but not limited to hacking, data diddling, cyber-attacks, acts of government, breach of security and confidentiality, unauthorized access to the computer system and network, breach of encryption, amongst others

CONTROLLING YOUR PERSONAL INFORMATION

If you wish to cancel your existing account and no longer wish to avail our services, you may make a request to Flying Flamingos India Pvt Ltd (contact@flamapp.com) and we shall delete your account from the website. However, we may retain the information until the completion of services to be provided under the website. We will not retain the information for any purposes other than the purposes for which we may lawfully use. We may also retain the information furnished by you in case you wish to revive your account on the website. We may use the information furnished by you for research, statistical analysis, business intelligence and other data analytics by maintaining the anonymity of the user. Your cancellation of the account on the website terminates your relationship with us and you will no longer be able to avail all of our services unless you either revive your account or create a new one.

Face Data

We may collect and process face data for face recognition based sign in and search. This data may include facial features, expressions, and other relevant information necessary for the intended functionality of our service. Security Measures: We implement industry-standard security measures to protect face data from unauthorized access, disclosure, alteration, and destruction. Third Parties: We do not sell, trade, or otherwise transfer face data to third parties without explicit consent, except as required by law. Retention Period: We retain face data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

COOKIES

AMENDMENTS TO THE PRIVACY POLICY

Flying Flamingos India Pvt Ltd has the discretion to update this Privacy Policy at any time, with or without advance notice. In case where there are significant changes to the terms and clauses under this Policy, the same will be notified on the website for the perusal of the Users. The Users are required to read and understand the changes made to this Policy and before continuing to use services under the website. If you have any discrepancy with respect to any of the changes to the policy, you may either choose to discontinue using the website or report to us at contact@flamapp.com. If you continue to use the website even after notice of changes being published on the website, you shall be deemed to have read, understood and agreed to changes and you are deemed to have accepted to be bound by it.

CHILDREN

Usage and registration to the Website is available only for persons above the age of 14 years. However where the services of the Website are to be availed by any minor, the same shall be strictly subject to supervision of parents/guardians. In the event that a minor uses the services of the Website, the terms of this Policy and other Policies as provided under the Website are binding on the Parents/Guardian.